Last updated: January 2025 | Applicable to all users in Bangladesh.
1333be places the highest priority on the privacy of users in Bangladesh, and this policy clearly explains how your personal information is collected, used, and protected. By using our platform, you are considered to have consented to this Privacy Policy. This policy applies solely to 1333be's website and mobile services and does not apply to any third-party websites or services. We believe that transparency and trustworthiness are the foundation of a healthy user relationship, which is why we present our data management practices in plain language. We will update this page to reflect any changes and will endeavor to notify you of any significant updates.
We collect two types of information from you — what you voluntarily provide and what our systems collect automatically. During registration, we collect your name, mobile number, email address, and date of birth, which are required for identity verification. For financial transactions, payment method details are collected; however, full card numbers or bank account information are never stored on our servers. Automatically collected information includes your IP address, browser type, device information, page visit history, and session duration. This information is used to improve our service quality, ensure security, and personalize your experience.
Collected data is used only for specific, legitimate purposes and is never processed beyond what is necessary. Your personal information is used to manage your account, process transactions, verify your identity, and provide customer support. Data is analyzed to ensure platform security, prevent fraud, and comply with anti-money laundering regulations. Your information may also be used to improve your gaming experience and send you relevant offers and notifications based on your preferences — though you may opt out of these notifications at any time. Data is also used as necessary to meet legal obligations and respond to regulatory requirements.
1333be never sells your personal information or transfers it to third parties for commercial purposes — this is our core commitment. However, limited information may be shared with trusted partners necessary for operating our services, such as payment processors, identity verification agencies, and technology service providers. Strict confidentiality agreements are in place with these partners, and they may only use the information for the specified purpose. Information may be disclosed as required in response to legal orders, court directives, or lawful requests from government authorities. In such situations, we always seek legal counsel and provide only the minimum information necessary.
Our website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly. Cookies other than essential ones — such as analytics and preference cookies — are used only with your consent. You can control or reject cookies at any time by changing your browser settings, though doing so may limit the functionality of some services. Session cookies are used to maintain your logged-in state and are automatically deleted when you close your browser. We do not use third-party advertising cookies, and your browsing behavior is never shared with external advertisers.
As a user of our platform, you have several important rights over your own data, all of which we fully respect. You may request to view the information we hold about you at any time, and you can contact our support team to correct any inaccurate data. After closing your account, you have the right to request deletion of your personal information beyond what is required by legal obligations. If you wish to opt out of marketing communications, you may do so at any time and we will action it immediately. If you have any concerns about how your data is being processed, please contact our support team and we will endeavor to respond within 30 business days.
To protect your personal information, we use industry-standard security technologies including SSL/TLS encryption, firewall protection, and regular security audits. Sensitive data stored on our servers is kept in encrypted form, and only authorized personnel can access the information they need. We regularly review our security measures and update our defenses against new threats. In the event of a security breach, we will notify affected users within the timeframe required by law. However, no method on the internet is 100% secure, so we also ask that you keep your account password strong and never share it with anyone.
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Data for active accounts is retained for as long as the account remains open, and after account closure, financial transaction records are kept for the period specified under applicable Bangladesh law. When marketing consent is withdrawn, the relevant data is promptly removed from all marketing activities. Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way. For more details about our data retention policy, please contact our support team.